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Analyst / SR Analyst - Site Operations

Location: Bangalore, KA, India -
Job ID: 6271115
Date: December 20, 2016

Job Description


Analyst / SR Analyst - Site Operations - J.C. Penney Company, Inc.


When it fits, you feel it. JCPenney is one of the nation’s largest apparel and home furnishing retailers, and we're dedicated to fitting the diversity of America with unparalleled style and value. Working at JCPenney gives you the opportunity to help create meaningful experiences for the millions who shop at our more than 1,000 stores and We believe in quality that can be felt, fabrics that your skin loves, colors that go with you, and sizes and prices that invite you to buy for the whole family. We're looking for motivated, talented individuals who can emerge as Warriors in our organization. Find your fit at JCPenney.


 3-6 years of E-commerce and/or retail experience. Strong understanding of business processes, ecommerce systems and applications

 Liaison to business teams and application support team to assess impact, make business decisions during recovery situations

 Responsible for resolving day-to-day needs and business support issues. Independently drives issue resolution with urgency and timeliness based on severity

 Experience on Catalog, Search, Checkout, Pricing, Promotions and Order Fulfilment

 Knowledge on tools such as ATG, Endeca, Solr, Sterling Commerce OMS, etc.

 Collaborates with different teams within example Business, Client Support Center, Security Operations, Technology and external vendors to analyze and resolve issues

 Pre check out- Search, Check Out, Browse

 Tools: Tealeaf, Site Catalyst, Amniture

Our corporate office supports the JCPenney stores nationwide and offers a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401 (k) Savings Plan with company match, and a merchandise discount plan to JCPenney. Amenities include free covered parking, full cafeteria services, fitness center, and on-site childcare.

For more opportunities to join our team please visit our Careers Page.

Links: Media Room

Job Title: Analyst / SR Analyst - Site Operations
Location: Bangalore, KA, India -
Job ID: 6271115

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